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Request a Return Authorization
NO RETURNS ARE ACCEPTED WITHOUT RETURN AUTHORIZATION
  To return an item, please enter your order number below, and the item number of the product you wish to return. Select the reason for the return and press the Submit button.
Enter your order number:  (case-sensitive)
Enter the item number or ecode:  (case-sensitive)
Enter product type: 
Reason for return: 
 
Returning DVD's
  DVD's are NON-RETURNABLE unless they have a manufacturer defect, were damaged during shipping or are the wrong item.
  DVD running times are approximations and are in no way representative of an actual or accurate running time. Whereas we strive to publish running times that are as accurate as possible, we cannot guarantee their accuracy and therefore a DVD running time discrepancy is not considered a defect or a reason for a return.

Returning Sex Toys
  Novelties (Sex Toys) are NON-RETURNABLE unless they have a manufacturer defect, were damaged during shipping or are the wrong item. Additionally, under no circumstances will we accept any returns on defective sex toys that have been used.

Returning Magazines
  Magazines are NON-RETURNABLE unless they have a manufacturer defect, were damaged during shipping or are the wrong item.
 

 
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